Shipping

Ingenia Shipping Policy

At Ingenia, we are committed to prompt and reliable delivery. We offer free shipping on all orders, no matter where you are in our serviced regions!

Shipping Destinations

We proudly ship our Ingenia goods  to the following countries:

• United States
• Canada
• Australia
• United Kingdom

Updated Estimated Delivery Times

Due to new U.S. import tariffs, delivery times to the United States may be extended by up to 5 additional business days.

🚨 Please note: These are estimated timeframes. External factors, including customs processing and global logistics delays, may impact actual delivery times.

International Customers

International orders may be subject to customs duties, taxes, or import fees, which are not covered by Ingenia. These additional costs are determined by your country and are the customer’s responsibility.

Order Processing

• All orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Contact Us

Thank you for choosing Ingenia for your personal safety needs! If you have any questions about your order or need assistance with shipping, please contact our customer service team for support.

📧 Email: info@ingenia.shop
📞 Phone: +64 275431868
🏢 Address: 11 Pakenham St, Auckland, NZ, 1010

We appreciate your patience and trust in Ingenia! 🚀